What our clients say

At Own Chair Home Care, we believe the best way to understand the quality of our care is through the words of the families we serve. Hear directly from those whose lives have been positively impacted by our dedicated team of home care aides.

Families come to us at a difficult moment: after a hospital discharge, when public home support hours are not enough, or when an adult child can no longer do it all alone. What they remember afterward is rarely a checklist. It is a familiar caregiver who showed up on time, a parent who stayed in their own home, and the relief of knowing someone trustworthy was there.

These notes are from families across the Lower Mainland. They speak to the things we hold ourselves to: consistent caregivers, unhurried visits, and care that fits the senior’s routine instead of the other way around. If you are deciding whether Own Chair is the right fit, start here.

"They gave us our lives back after Mom's hospital discharge."

Hailey M, Abbotsford

"Don't wait for a crisis or a fall to ask for help, I was glad own chair was there for my mom before she needed it.

Stephen A, Langley

"Having the same, familiar face changes everything, using own chair was much better than the corporate companies I used to use."

Boris G, Abbotsford

Gordon's story: Regaining independence at home

When 82-year-old Gordon was discharged from Surrey Memorial Hospital after a fall, his daughter Sherry was juggling full-time work and overwhelming care responsibilities. Exhausted and worried about another fall, Sherry faced her father's firm desire to stay in his own home, not move to a facility.

Own Chair Home Care responded within 24 hours with our "First Two Weeks Home" package. We matched Gordon with a dedicated Health Care Assistant who understood his routines, and prepared familiar, fresh meals. Our caregivers provided unhurried, three-hour visits, offering safe mobility assistance, medication reminders, and companionship.

Thanks to this personalized support, Gordon maintained his independence and recovered safely at home, while Sherry found peace of mind and relief from burnout. This is the positive difference Own Chair Home Care makes every day.

Advice from our happy clients

Don't wait for a crisis

Most families reach out only after a major hospital discharge or injury. Our happy clients wish they had started with just 3–6 hours a week earlier, avoiding immense stress, burnout, and fear.

Protecting independence

Seniors often fear losing control. Our clients share how Own Chair Home Care caregivers help seniors keep their routine, stay in their own home, and sit comfortably in their own favorite chair on their own terms, protecting their independence.

The comfort of a familiar face

Families often worry about a "revolving door" of strangers. Our clients assure prospective families that we match you with consistent primary caregivers who take the time to share tea, listen, and truly feel like extended family.